Terms and Conditions

INTRODUCTION

These Terms and Conditions govern your access to and use of the website and services provided by Durban World Group Inc. (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, or engaging our consulting services, you agree to these Terms and Conditions to the extent applicable. If you do not agree, please discontinue use of the website and services.

DESCRIPTION OF SERVICES

Durban World Group Inc. provides business management consulting, administrative systems consulting, operational compliance consulting, strategic planning services, and process design and optimization.

The specific scope of services, deliverables, responsibilities, and project timelines will be established through a separate written agreement, proposal, statement of work, or other mutually accepted arrangement when applicable.

Our services provide business management guidance and do not constitute legal, accounting, tax, investment, or other licensed professional advice unless expressly agreed through a separate arrangement with appropriately qualified professionals.

ELIGIBILITY AND ACCEPTABLE USE

You agree to use our website lawfully and not to interfere with its operation, attempt unauthorized access, transmit malicious software, misrepresent your identity, or use the website for fraudulent or unlawful purposes.

You are responsible for ensuring that information you submit is accurate to the best of your knowledge and that you have authority to provide any business information submitted on behalf of an organization.

PRICING AND FEES

The price of our consulting services is determined on a per-project or per-engagement basis, considering factors such as the scope of work, complexity, anticipated time requirements, deliverables, and other agreed project requirements.

We will communicate applicable fees before the engagement begins. Any changes to the agreed scope or additional work may result in revised pricing, subject to agreement between the parties.

PAYMENT TERMS

Payment terms will be established in the applicable proposal, invoice, statement of work, or service agreement. Unless otherwise specified in a written agreement, invoices are payable within thirty calendar days of the invoice date.

We may require an advance payment, deposit, or milestone-based payments when agreed in writing. You are responsible for paying all undisputed amounts due under the applicable agreement.

LATE PAYMENTS

If payment is not received by the applicable due date, we may provide written notice and request payment of the overdue amount. To the extent permitted by applicable law and the applicable agreement, overdue balances may incur reasonable interest or late fees disclosed in advance.

We may suspend or delay services for materially overdue invoices after providing reasonable notice, subject to any applicable contractual obligations and legal requirements.

CANCELLATIONS AND REFUNDS

Cancellation rights and any applicable cancellation fees will be governed by the applicable service agreement. If no separate cancellation arrangement has been agreed, clients may request cancellation in writing. Clients remain responsible for fees for services already performed, approved expenses already incurred, and noncancelable commitments made on their behalf, to the extent permitted by law.

Payments for consulting services already performed are generally nonrefundable, except where a refund is required by law or expressly agreed in writing. Any advance payments for services not yet performed will be reviewed according to the applicable agreement, work completed, expenses incurred, and applicable legal requirements. Contact us to submit a cancellation or refund request.

CLIENT RESPONSIBILITIES

Clients are responsible for providing timely, complete, and accurate information reasonably required to perform the agreed services.

Clients are also responsible for reviewing recommendations, making business decisions, maintaining appropriate records, and obtaining any independent professional advice they consider necessary. Delays in providing information or approvals may affect project schedules and deliverables.

INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, website content, branding, written materials, and other original content published by Durban World Group Inc. are owned by or licensed to the Company and may not be reproduced, distributed, modified, or used commercially without prior written permission, except where permitted by law.

Ownership and permitted use of project-specific deliverables will be governed by the applicable service agreement.

CONFIDENTIALITY

We will take reasonable steps to protect confidential business information provided to us in connection with an engagement. The handling of confidential information may be further defined in a separate written agreement.

Confidentiality obligations do not apply to information that is lawfully public, already known without a confidentiality obligation, independently developed, or required to be disclosed by law.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party service providers for functions such as website hosting, communications, or payment processing.

We do not control all third-party services and are not responsible for their independent content, practices, availability, or terms. Your use of third-party services may be subject to their own terms and privacy policies.

SMS TERMS OF SERVICE

By providing your phone number and expressly opting into SMS communications through our website form or another authorized method, you agree to receive SMS messages from Durban World Group Inc. relating to customer care and responses to your inquiries.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. Consent to receive SMS messages is not a condition of purchasing services.

You may opt out at any time by replying STOP to a message from us. After receiving your opt-out request, we will stop sending SMS messages covered by that consent, except for communications permitted by law or necessary to confirm your request.

For assistance, reply HELP or contact us using the contact information provided on our website. Mobile carriers are not responsible for delayed or undelivered messages. Message delivery depends on your carrier and network availability.

DISCLAIMER OF WARRANTIES

Our website and general informational content are provided on an “as available” basis. To the extent permitted by law, we make no warranties that the website will be uninterrupted, error-free, or suitable for every purpose.

Consulting recommendations are based on the information available and the agreed scope of work. We do not guarantee specific business results, financial outcomes, regulatory outcomes, or commercial success.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Durban World Group Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of business opportunities arising from website use or consulting services.

Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited. Any additional limitations applicable to a consulting engagement will be stated in the relevant written agreement.

INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for claims, losses, and reasonable expenses arising from your unlawful use of our website, your violation of these Terms and Conditions, or your infringement of another person's rights.

This provision does not apply to the extent a claim results from our own conduct for which liability cannot lawfully be shifted.

PRIVACY

Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.

SMS consent is optional, must be separately provided, and may be withdrawn at any time as described in our SMS Terms of Service and Privacy Policy.

GOVERNING LAW AND DISPUTES

These Terms and Conditions will be interpreted under the laws applicable in the State of Wyoming, without regard to conflict-of-law principles, except where mandatory laws require otherwise.

Any dispute will be handled by a court of competent jurisdiction, subject to applicable law and any separate dispute-resolution agreement between the parties.

CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised effective date.

Changes will apply prospectively unless otherwise required by law. Your continued use of the website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.